This Privacy Policy explains how StandardsCourses collects, uses, stores, and shares personal information when you visit StandardsCourses.com, contact us, purchase training, manage course enrollments, or take a course.
StandardsCourses is a brand of Trelion Group LLC-FZ (“StandardsCourses”, “we”, “us” or “our”), which is responsible for the personal information described in this policy. This Privacy Policy should be read together with our Terms and Conditions.
We use cookies and similar technologies to operate the Website, maintain sessions and shopping carts, remember preferences, protect the Website from fraud and abuse, and understand how visitors use it. Cookies are small files stored on your browser or device. Some are essential for the Website to function; others support analytics or other optional features.
Essential cookies and related technologies may process information such as your IP address, browser and device type, referring page, pages visited, links selected, and the dates and times of visits. We also use Cloudflare Web Analytics to measure Website use and improve our content. Cloudflare states that this analytics service does not use cookies, local storage, or fingerprinting to track individual visitors.
You may restrict or delete cookies through your browser settings. Blocking essential cookies may prevent the shopping cart, account login, or parts of the Website from working correctly.
Links to third-party websites may contain identifiers that tell the receiving website that you arrived from StandardsCourses. A third party may also place its own cookies when you visit its website. Its privacy policy, rather than this one, governs its data practices.
When you contact us through a form or by email, we collect the information you provide, which may include your name, email address, company, telephone number, and the content of your message. We use it to respond to your inquiry, provide requested information, and maintain appropriate business records.
When you begin or complete a purchase, we collect information needed to process and fulfill the order. This may include your name, company, billing address, telephone number, email address, tax information, purchased products, transaction details, and any course-manager information you provide. We use this information to process the order, provide course access, issue transaction records, prevent fraud, communicate with you, and support your purchase.
Our shopping-cart and payment providers receive the information needed to process and verify your transaction and prevent fraud. Our commerce providers include Foxy, Stripe, and Tazapay. We do not receive or store your full payment-card number; we may receive limited details such as the card type, last digits, transaction status, and payment reference.
These providers may also collect technical information, including your IP address, for security, fraud prevention, and payment-compliance purposes. Their handling of your information is also governed by their own policies: Foxy Privacy Policy, Stripe Privacy Policy, and Tazapay Privacy Policy.
When you are enrolled in online training, we and our learning-platform providers collect information needed to create and manage the learner account. This may include the learner's name, company, address, telephone number, email address, enrolled course, course activity, progress, examination results, and certificate information. We use it to deliver the training, administer examinations, issue and verify certificates, provide support, and maintain training and compliance records.
If a purchaser or course manager provides another learner's personal information, the purchaser or course manager is responsible for having authority to provide it and for giving the learner any notice required by applicable law.
Our learning-platform providers may process or store learner information in the United States or other jurisdictions. Their own privacy terms also apply when learners use those platforms.
We use personal information to operate and secure the Website; process transactions; deliver and administer courses and examinations; issue certificates; manage course-manager and learner accounts; provide customer service; respond to inquiries; keep accounting, tax, training, and compliance records; improve our courses and Website; prevent fraud and misuse; and meet legal obligations.
We may send service communications needed to administer a purchase or course. Where permitted by law, we may also send information about relevant products or services. You may unsubscribe from promotional emails at any time using the link in the email or by contacting us.
Where applicable law requires us to identify a legal basis, we process personal information as necessary to perform a contract with you or take steps at your request before entering into one; comply with legal obligations; pursue legitimate interests such as operating, securing, supporting, and improving our business; or based on your consent. When processing relies on consent, you may withdraw that consent at any time, without affecting processing that occurred before withdrawal.
We do not sell personal information. We share it only as described in this policy and only to the extent reasonably necessary for the relevant purpose.
We share information with service providers that help us operate the Website and deliver our services. These may include shopping-cart and payment providers, learning platforms, website hosting, security and analytics providers such as Cloudflare, email and customer-communication services, and accounting, audit, legal, or other professional advisers. These recipients may use personal information only for the services they provide to us or as otherwise permitted by law.
We may share information with a course purchaser or course manager where necessary to administer enrollments and, for courses that provide this functionality, report learner progress, completion status, or examination results. Learners should contact the organization that enrolled them if they have questions about how that organization uses this information.
We may also disclose information where required by law or reasonably necessary to respond to legal process; protect the rights, property, or safety of StandardsCourses, our customers, or others; investigate fraud or misuse; or complete a merger, acquisition, restructuring, financing, or transfer of all or part of our business, subject to appropriate confidentiality protections.
StandardsCourses operates internationally, and some service providers process information in the United States or other countries outside your own. Privacy laws in those countries may differ from those where you live. Where required, we use appropriate contractual or other safeguards for international transfers of personal information.
We use reasonable technical and organizational safeguards designed to protect personal information, including encrypted connections where appropriate and controls intended to limit access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing course access and support, maintaining examination and certificate records, resolving disputes, preventing fraud and abuse, and meeting legal, accounting, tax, reporting, and compliance obligations.
Retention periods vary according to the type of information and why it was collected. In deciding how long to retain it, we consider its amount, nature, and sensitivity; the risks of unauthorized use or disclosure; whether we can achieve the purpose by other means; and applicable legal requirements.
We may retain information that has been aggregated or anonymized so that it no longer identifies an individual.
Depending on where you live and subject to applicable exceptions, you may have the right to request access to your personal information; ask us to correct, delete, or restrict its processing; object to certain processing; request a portable copy; or withdraw consent. You may also object to or opt out of direct marketing at any time.
To exercise a privacy right, contact us through our contact form. We may need to verify your identity before completing a request. Some information may need to be retained where permitted or required for legal, accounting, tax, fraud-prevention, examination, or certificate-verification purposes.
You may be able to review or update certain learner-account information by signing in through the account link on our Website. You can unsubscribe from promotional email using the unsubscribe link included in the message.
Where applicable, you also have the right to complain to the data-protection authority responsible for your location. We encourage you to contact us first so that we can try to resolve your concern.
Our Website may link to websites operated by third parties. Those websites have their own privacy practices and may collect information or place cookies when you visit them. This Privacy Policy does not govern third-party websites, and we encourage you to review their policies.
The Website and Products are intended for adults. We do not knowingly collect personal information directly from anyone under 18. If you believe that a minor has provided personal information to us, please contact us so that we can take appropriate action.
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised policy will be published on this page.
For questions about this Privacy Policy or requests concerning your personal information, please contact us through our contact form.
StandardsCourses is a brand of Trelion Group LLC-FZ | Meydan Grandstand 6F | Meydan Rd | Dubai | UAE
License Number: 2536584.01